The Mind The Sip Coaching Academy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you enrol in our training programs, visit our website or Thinkific school, use our services, or interact with us.
By accessing or using the Mind The Sip Coaching Academy, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information
Name
Email address
Phone number
Postal address
Payment details (processed securely via third-party providers)
Account & Learning Information
Login details
Course progress and activity
Assessment submissions
Coaching logs or reflections you choose to share
Attendance at Zoom sessions
Communication within the Academy (community posts, messages, comments)
Technical Information
IP address
Browser type
Device information
Cookies and usage data
2. How We Use Your Information
We use your information to:
Provide access to the Mind The Sip Coaching Academy
Manage your account and deliver course content
Process payments and enrolments
Track your learning progress and assessments
Communicate important updates, reminders, and course information
Provide support and respond to enquiries
Improve the quality of our training and user experience
Issue certificates and maintain training records
Comply with legal and accreditation obligations
We will never sell your personal information.
3. How We Store and Protect Your Data
We take your privacy seriously.
Your information is stored securely using trusted platforms, including Thinkific, Stripe, PayPal, Zoom, and email service providers.
We use:
Encrypted connections (HTTPS)
Secure third-party payment processors
Restricted access to student data
Regular security reviews
While we take all reasonable steps to safeguard your data, no online system is 100% risk-free.
4. Sharing Your Information
We only share your data with trusted third parties when necessary to operate the Academy, such as:
Thinkific (learning platform)
Payment processors (Stripe, PayPal, Apple, Google)
Zoom (live classrooms)
Email service providers
Accreditation bodies (if required for verification)
These third parties are only permitted to use your information to provide services to us.
We do not share your information with advertisers or sell your data.
5. Cookies & Website Tracking
We may use cookies and analytics tools to improve your experience.
You can control cookie settings through your browser at any time.
6. Your Rights
You have the right to:
Access your personal information
Update or correct your details
Request deletion of your data (where legally possible)
Withdraw consent for marketing emails
To make a request, email [email protected]
7. Marketing Communication
If you opt in to receive updates, we may send information about:
Course announcements
Coaching Academy news
Events or workshops
Relevant Mind The Sip updates
You can unsubscribe at any time via the link in our emails.
8. Retention of Information
We retain student records, assessment submissions, attendance logs, and certification data as required for:
Accreditation purposes
Verification of training hours
Legal and compliance requirements
If you request deletion, we will remove all data that we are legally able to delete.
9. Children’s Privacy
The Mind The Sip Coaching Academy is not intended for individuals under 18 years of age.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our website or Thinkific school.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Mind The Sip Coaching Academy
Email: [email protected]